Ruckus WatchDog Support
Ruckus Networks offers flexible and comprehensive support offerings for our wired and wireless products. Customers can select different SLAs for hardware replacement, add-on services like onsite engineer support, testing-as-a-service, Designated Support Engineers and more.Our goal is to match our capabilities to your specific needs.
WatchDog Support is Ruckus' base level support offering.It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
WatchDog End User Support: this offering is for customers who wish to engage Ruckus directly for their support needs.
- General Information
- Manufacturer
- CommScope, Inc
- Manufacturer Website Address
- http://www.commscope.com
- Brand Name
- RUCKUS
- Service Name
- WatchDog End User Support Renewal
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Duration
- 3 Year
- Product Supported
Ruckus Unleashed